Return & Refund Policy – M/s Designo

This Return, Exchange, Replacement & Refund Policy applies to all purchases made through https://designoindia.com/ (“Website”) and is operated by M/s Designo.

  1. Return, Exchange & Replacement Policy

We maintain a strict policy for all products sold through our Website.

❌ No Return
❌ No Exchange
❌ No Replacement

Once an order has been successfully placed and delivered, it shall not be eligible for return, exchange, or replacement under any circumstances.

Customers are advised to carefully review the product description, specifications, dimensions, and other relevant details before placing an order.

  1. Refund Policy

Refunds will only be provided in the following circumstance:

Eligible Refund – Duplicate Transaction

If a customer is charged more than once for the same order due to:

  • Technical issues
  • Payment gateway errors
  • Banking errors
  • Accidental duplicate payments

the duplicate transaction will be verified by our team.

Upon successful verification:

  • The excess amount received will be refunded to the original payment method used for the transaction.
  • Refunds are generally credited within 7–10 business days, subject to the processing time of the respective bank or payment gateway.

No refunds shall be provided for any reason other than a verified duplicate transaction.

  1. Non-Refundable Cases

Refunds will not be provided for:

  • Change of mind after purchase.
  • Incorrect product selection by the customer.
  • Requests for return, exchange, or replacement.
  • Delivery delays caused by courier or logistics partners.
  • Refusal to accept delivery.
  • Any request other than a verified duplicate transaction.
  1. Cancellation Policy
    Order once placed cannot be cancelled.
  1. Contact Information

M/s Designo

📞 Phone: +91 9874963112
📧 Email: ms.designo@yahoo.com
🌐 Website: https://designoindia.com/

Registered Address:
Saraswati Industrial Complex,
Domjur Road, Ankurhati,
Howrah, West Bengal – 711409, India

  1. Policy Updates

M/s Designo reserves the right to modify or update this Return, Exchange, Replacement & Refund Policy at any time without prior notice. Any changes shall become effective immediately upon publication on the Website.