This Shipping Policy applies to all orders placed through https://designoindia.com/ (“Website”) and is operated by M/s Designo.

  1. Order Processing
  • Orders are processed within 1–3 business days after successful payment confirmation.
  • Orders are processed only on business days and exclude Sundays and public holidays.
  • During festive seasons, promotional campaigns, or periods of high order volume, processing times may be extended.
  1. Shipping Coverage
  • We currently ship products across India, subject to the serviceability of our courier partners.
  • Delivery availability may vary depending on the customer’s location.
  1. Estimated Delivery Time
  • Metro Cities: 3–5 business days
  • Non-Metro Cities: 5–7 business days
  • Remote Locations: 7–10 business days

Delivery timelines are estimates only and may vary due to weather conditions, public holidays, courier delays, transportation disruptions, or other unforeseen circumstances beyond our reasonable control.

  1. Shipping Charges
  • Shipping charges, if applicable, will be displayed during checkout before payment.
  • Free shipping may be offered on selected products, promotional campaigns, or minimum order values at our discretion.
  1. Order Tracking
  • Once your order is dispatched, tracking details will be shared via email or SMS, wherever available.
  • Customers can track their shipment using the tracking information provided.
  1. Customer Responsibilities

Customers are responsible for providing:

  • Accurate shipping address.
  • Correct mobile number.
  • Valid email address.

M/s Designo shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

  1. Delivery Delays

Delivery may be delayed due to:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Transportation disruptions
  • Courier partner operational issues
  • Government restrictions
  • Remote location accessibility
  • Other unforeseen circumstances beyond our reasonable control

Such delays shall not entitle customers to refunds or compensation.

  1. Contact Information

M/s Designo

Registered Address:
Saraswati Industrial Complex,
Domjur Road, Ankurhati,
Howrah, West Bengal – 711409, India

📞 Phone: +91 9874963112
📧 Email: ms.designo@yahoo.com
🌐 Website: https://designoindia.com/